1

Customers reach the review page

Your customers reach the review page by scanning the QR code or by clicking the link which you send to them via email, SMS, WhatsApp or other communication channels.

QR Code illustration
2

Positive Review

If the customer selects a positive review (e.g., from 4 stars), a selection of the review pages you have configured appears and the customer is asked to leave a review on Google or similar.

Positive review illustration
3

Negative Review

Negative reviews are only stored internally in our system. Use these for internal quality control and increase customer satisfaction by processing feedback internally.

Negative review illustration